I have been working as a product manager in a solution company, thinking about summarizing the methodology of making IoT products, and sorting bulk sms service out my experience in making products in the past few years. product demand As a solutions company, our customers are the first source of our needs. Customers, like users, describe needs that can be deceptive. You have to listen carefully, but you can't follow the instructions. You must communicate with bulk sms service customers in depth, ask more why, what problems you want to solve, and what goals to achieve.
In order to understand the essential problems of the needs of customers, find the real needs of customers, and convert them into product needs. Many customers don't know what they want, and they will tell you a competing product and let you copy his functions. bulk sms service This is a big trap. You do what you want. In the testing phase, customers have all kinds of ideas and come up with a lot of things that need to be changed. This is related to the psychological expectations of customers. They will think that you are professional, and you can rest assured that you will do bulk sms service better than competing products. But often the fees they can provide are limited a product manager, you have to find a way to cut functions and simplify them.
In the end, the product that the customer gets in his hand is too different from the psychological expectation. So I started thinking about functions and bulk sms service processes myself, and finally proposed a bunch of things to change. understand users Making a product and understanding the real users of the product is the most basic condition. Although our needs are not obtained from users, we cannot understand users you have the conditions, bulk sms service you can do user research. For cost reasons, generally only analyze user groups and user habits. Identifying user groups is helpful for our product functional process design and overall product style design. Familiar with the industry,